How to Withdraw 400 MOP at an ICBC ATM: A Step-by-Step Guide?

How to Withdraw 400 MOP at an ICBC ATM: A Step-by-Step Guide?

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Withdrawing 400 MOP (Macau Pataca) from an Industrial and Commercial Bank of China (ICBC) ATM in Macau is a straightforward process. Because ICBC ATMs are tied to the local JETCO network, they natively support and dispense MOP banknotes seamlessly. Below is your step-by-step physical card guide, followed by a quick troubleshooting note regarding note denominations.

Step 1: Locate an ICBC ATM in Macau

Look for any official ICBC Macau branch or self-service ATM terminal. Alternatively, you can use any ATM featuring a JETCO or UnionPay logo, as they interoperate with ICBC cards.

Step 2: Insert Your Card and Choose Your Language

  1. Insert your debit or credit card into the designated card slot (chip facing up and forward).
  2. The machine will prompt you to choose a language. Select English (or your preferred language) on the touchscreen.

Step 3: Enter Your ATM PIN Securely

Enter Your ATM PIN Securely
  1. Type in your 6-digit ATM PIN using the physical keypad below the screen.
  2. Security Tip: Always shield the keypad with your other hand while entering your PIN to prevent anyone or nearby cameras from seeing it.

Step 4: Choose the Transaction and Account Type

  1. Select Cash Withdrawal from the main menu layout on the screen.
  2. If prompted, select your account type. Typically, you will select Savings or Current/Checking Account.

Step 5: Select the Currency (MOP)

Select the Currency (MOP)

Macau ATMs frequently offer multiple currencies (usually MOP, HKD, and sometimes RMB).

  • Select MOP (Macau Pataca) to avoid unneeded foreign exchange conversion fees.

Step 6: Enter the 400 MOP Custom Amount

Enter the 400 MOP Custom Amount
  1. Look at the quick-cash shortcut buttons (e.g., 100, 500, 1000).
  2. Since 400 MOP is rarely a preset shortcut button, tap “Other Amount” or “Manual Input” on the screen.
  3. Type 400 using the physical keypad, and press Enter or Confirm.

Step 7: Collect Your Cash, Card, and Receipt

  1. The machine will process your request.
  2. Take your card first (many modern ATMs will beep loudly until the card is pulled out).
  3. Grab your 400 MOP cash from the dispensing slot.
  4. Take your printed transaction receipt for your records. 

⚠️ Crucial Troubleshooting Tip for “400 MOP”

Most ATMs in Macau are loaded with 100 MOP and 500 MOP banknotes. If an ATM runs temporarily low on 100 MOP notes, it cannot physically fulfill a 400 MOP request (as it would require four 100 MOP bills). If the machine gives you an error saying “Inoperable Amount” or “Denominations Unavailable”, cancel the transaction, re-insert your card, and change your request to a value that uses a 500 MOP note (such as 500 MOP), or find an adjacent ATM machine that has 100 MOP notes back in stock.